FSA thank Fern Hill for going the extra mile for their annual conference
Hosted at Fern Hill for the 10th time this year!
Forestry South Africa (FSA) recently held their Executive Committee Meeting and Annual General Meeting at Fern Hill over two days. This time, FSA’s annual meetings held a special significance, as 2018 marked the 10-year anniversary of Fern Hill playing host to the FSA team.
FSA is South Africa’s premier and largest forestry organisation representing growers of timber in South Africa. The Association’s membership includes all 11 corporate forestry companies active in the industry, approximately 1 300 commercial timber farmers, and some 20 000 emergent smallscale growers.
Judy Dowsett is the FSA Office Manager. Here’s what she had to say about the 2018 conference at Fern Hill: “I would like to say a huge thank you from ALL of us at FSA (me in particular), for the awesome service we received, once again at Fern Hill this year as we have over the past 10 YEARS! As always, it is fantastic to come up and be welcomed as one of the ‘family’. All the extras that go a long way to making us feel so appreciated and special, it difficult to put into words! “
Judy was so impressed that she went so far as to recognise each of our exceptional staff members by name:
“Lulu – you have no idea how special you make your regulars feel with the personal word of welcome when you know their name – I have had so many remarks about how amazing that is – so big hugs to you!”
“Stephanie – being on hand, and hands on, to sort out even the smallest detail where and when needed.”
“Alex – for the extra special tarts at the cocktails with the numbers on and the message regarding our 10 years, the ‘words-cannot-describe-how-delicious’ layered eclair cake and the traditional take-home cheesecake.”
“Andile – who, despite a cut finger, continued to soldier on with a smile on her face.”
“Lucky – running around like the ‘energiser bunny”
“Pat and all the bar staff whose patience I am sure is tested by the chaos that I know exists at these functions.”
“Ningi at the front desk welcoming all with such patience and kindness”
“To all the staff who I might not have mentioned by name, who had a hand in making our stay extra special – thank you!”
And to Judy and the FSA team… thank YOU, and we look forward to welcoming you back once again in 2019!